Have an unknown device? If you have re-installed windows or plugged in a device that isn't working this tutorial will help you find device information and drivers. Driver Identifier software is a relatively lightweight application that has been designed to quickly locate the most current drivers that are specific to your computer system, via a user friendly interface and access to an extensive database. KEY FEATURES INCLUDE: Latest Windows 10, 8, 7, Vista.
Personal accounts
- Save your personal devices and preferences
- Easy access to support resources
Business/IT accounts
- Managing contracts and warranties for your business
- Submitting and managing support cases
Privacy Policy© Copyright 2019 HP Development Company, L.P.
Privacy Policy© Copyright 2019 HP Development Company, L.P.
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Device Identifier Download
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HP Customer Support
Let HP find my products
HP can identify most HP products and recommend possible solutions.
How does HP install software and gather data?Privacy Policy© Copyright 2019 HP Development Company, L.P.
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HP Customer Support product identification
< Go back to manual product selectionIf you are prompted about the HP Web Product Detection application, you must choose the ‘open' option in order to allow HP to identify your products. On the next prompt choose ‘OK’ to start product detection.
We're sorry. An error has occurred and the system has timed out. Wait a minute and try again.
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Select a product to continue.
If you don't see the products you expected, try running the detection tool again.
Why didn't HP find my product?
Why didn't HP find my product?
After adding products, visit your dashboard to learn more.
![Device Identifier Download Device Identifier Download](/uploads/1/2/6/4/126450921/732018213.jpg)
Follow the directions below to install and run HP Web Products Detection tool.
Installation Instructions
- Click the 'HPSupportSolutions... msi' in the lower left corner of the browser window.
- If a File Download Security Warning appears, click 'Run' to install the framework.
- If User Account Control appears, click 'Yes' to install the framework.
Once installed, click next to run the product detect.
HP Web Products Detection Tool has not yet been installedThis application is necessary to use this feature.
Follow the instructions on the screen for help with installation before choosing 'Next'.
If you don't see the products you expected, try running the detection tool again.
Why didn't HP find my product? Common things to check:
- Devices must be powered on to be identified.
- Devices must be connected either wirelessly or via USB.
- HP checks first for recently cached products; 'Retry' the check to find new devices
- HP can only identify HP-branded products.
- HP can only identify: printers, laptops, tablets, mobile devices, desktops, monitors, scanners, and calculators.
HP is identifying your products, please wait.
Please note: To be detectable, products must be powered on and connected wirelessly or via USB.
The HP application for product detection is missing on your system or needs to be updated.
Choose 'Next' to start the download of the HP Support Solutions Framework containing the latest product detection application.
By choosing to install, I agree to HP's terms and conditions on data collection. Learn more
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HP's Virtual Agent can help troubleshoot issues with your PC or printer.
HP's Virtual Agent can help troubleshoot issues with your PC or printer.
Driver Identifier software is a relatively lightweight application that has been designed to quickly locate the most current drivers that are specific to your computer system, via a user friendly interface and access to an extensive database.
KEY FEATURES INCLUDE:
- Latest Windows 10, 8, 7, Vista and XP drivers.
- Access to 27+ million device associated drivers.
- Support for 32bit and 64bit architecture.
Driver Identifier does a good job at scanning for outdated drivers. The application will scan and then generate a report on outdated or missing drivers on your system. Additionally, it also provides you with download links for the drivers in need of update, along with details like the manufacturer and version numbers of each entry.
Unknown Device Identifier Download
Driver Identifier does have a catch though. The service is based on a subscription; a fee is required in order to download the updates. You can opt for a free account that gives you access to all the updates for one day only, though.
Download Drivers Identifier
Overall, Driver Identifier is a not a bad alternative to manually performing driver updates. It has access to a massive database, so it’s pretty sure to be able to get the driver you need for your system, whatever that may be.